{"id":1715,"date":"2026-02-05T12:20:57","date_gmt":"2026-02-05T09:20:57","guid":{"rendered":"https:\/\/www.gultekinaltuntas.com\/?p=1715"},"modified":"2026-04-01T12:25:46","modified_gmt":"2026-04-01T09:25:46","slug":"performans-sistemleri-olcum-yanilsamasi-ve-tukenmisligin-yonetsel-kokeni","status":"publish","type":"post","link":"https:\/\/www.gultekinaltuntas.com\/?p=1715","title":{"rendered":"Performans Sistemleri, \u00d6l\u00e7\u00fcm Yan\u0131lsamas\u0131 Ve T\u00fckenmi\u015fli\u011fin Y\u00f6netsel K\u00f6keni"},"content":{"rendered":"

(Temel \u0130\u015fletmecilik Problemleri \u00dczerine Bir Deneme)<\/strong><\/p>\n

“\u00d6l\u00e7emezsen, y\u00f6netemezsin.<\/i>“<\/strong><\/p>\n

Bu ifade, modern y\u00f6netim yaz\u0131n\u0131n\u0131n en \u00e7ok tekrar edilen<\/strong> ama muhtemelen en az do\u011fru aktar\u0131lan<\/i><\/strong> \u00f6nermelerinden biridir.<\/p>\n

\u00c7o\u011fu zaman Peter Drucker\u2019a atfedilir; fakat Drucker\u2019\u0131n as\u0131l vurgusu, bu slogan\u0131n \u00e7ok \u00f6tesindedir. Drucker\u2019a g\u00f6re mesele yaln\u0131zca \u00f6l\u00e7mek de\u011fildir. As\u0131l mesele,<\/p>\n

<\/p>\n

\u00d6l\u00e7ebilmek i\u00e7in \u00f6nce tan\u0131mlamak gerekir.<\/p>\n

Tan\u0131mlayamad\u0131\u011f\u0131n \u015feyi \u00f6l\u00e7emezsin;<\/p>\n

\u00d6l\u00e7emedi\u011fin \u015feyi de y\u00f6netemezsin<\/strong> olgusunun hayata ge\u00e7irilmesidir.<\/p>\n<\/blockquote>\n

Bug\u00fcn i\u015fletmelerimizin \u00f6nemli bir k\u0131sm\u0131 tam olarak bu noktada t\u00f6kezlemektedir.<\/p>\n

\u00d6l\u00e7\u00fcm\u00fcn Tan\u0131mdan Kopmas\u0131<\/strong><\/p>\n

Performans y\u00f6netiminde kar\u015f\u0131la\u015ft\u0131\u011f\u0131m\u0131z temel problem, \u00f6l\u00e7\u00fcm ara\u00e7lar\u0131n\u0131n ama\u00e7lar\u0131n \u00f6n\u00fcne ge\u00e7mesidir. OKR\u2019lar, KPI\u2019lar ve skor kartlar\u0131; ne \u00fcretildi\u011fini g\u00f6sterir<\/strong>, ama \u00e7o\u011fu zaman neden \u00fcretildi\u011fini a\u00e7\u0131klamaz.<\/i><\/strong><\/p>\n

Bu durum Herbert Simon\u2019\u0131n \u201cbounded rationality\u201d (s\u0131n\u0131rl\u0131 rasyonellik) kavram\u0131yla do\u011frudan ili\u015fkilidir. Simon\u2019a g\u00f6re y\u00f6neticiler, t\u00fcm bilgiyi i\u015fleyebilen rasyonel akt\u00f6rler de\u011fildir; kararlar\u0131n\u0131 s\u0131n\u0131rl\u0131 bilgi, zaman ve bili\u015fsel kapasite alt\u0131nda verirler.<\/p>\n

Performans g\u00f6stergeleri, bu s\u0131n\u0131rl\u0131l\u0131\u011f\u0131 azaltmak i\u00e7in vard\u0131r. Ancak bug\u00fcn \u00e7o\u011fu organizasyonda tam tersi olur:<\/p>\n

    \n
      \n
    1. G\u00f6stergeler artar.<\/li>\n
    2. Anlam azal\u0131r.<\/li>\n
    3. Karar kalitesi y\u00fckselmez.<\/li>\n<\/ol>\n<\/ol>\n

      Y\u00f6netici, \u00f6l\u00e7\u00fcm bollu\u011fu i\u00e7inde stratejik k\u00f6rl\u00fck<\/strong> ya\u015far.<\/p>\n

      Mintzberg\u2019in Uyar\u0131s\u0131: Y\u00f6netim Yaln\u0131zca Bir \u00d6l\u00e7\u00fcm Faaliyeti De\u011fildir!<\/strong><\/p>\n

      Henry Mintzberg, y\u0131llard\u0131r \u015fu yan\u0131lg\u0131ya dikkat \u00e7eker:<\/p>\n

      <\/p>\n

      Y\u00f6netim, planlama ve kontrol tablolar\u0131ndan ibaret de\u011fildir; y\u00f6netim, karma\u015f\u0131k insan ili\u015fkilerinin ger\u00e7ek zamanl\u0131 koordinasyonudur.<\/strong><\/p>\n<\/blockquote>\n

      Mintzberg\u2019e g\u00f6re y\u00f6netici; analiz yapan de\u011fil, denge kuran bir akt\u00f6rd\u00fcr. Ancak performans sistemleri y\u00f6neticileri giderek \u015fu rollere do\u011fru iter:<\/p>\n

        \n
          \n
        1. Rapor takip\u00e7isi<\/li>\n
        2. Hedef aktar\u0131c\u0131s\u0131<\/li>\n
        3. Sapma a\u00e7\u0131klay\u0131c\u0131s\u0131<\/li>\n<\/ol>\n<\/ol>\n

          Bu d\u00f6n\u00fc\u015f\u00fcm, liderli\u011fi teknik bir faaliyete indirger. Daha da k\u00f6t\u00fcs\u00fc, insan unsuru, sistemin \u201cg\u00fcr\u00fclt\u00fcs\u00fc\u201d olarak g\u00f6r\u00fclmeye ba\u015flan\u0131r.<\/p>\n

          Performans Bask\u0131s\u0131 ve T\u00fckenmi\u015flik Yaz\u0131n\u0131<\/strong><\/p>\n

          Burnout (t\u00fckenmi\u015flik) yaz\u0131n\u0131, bu noktada y\u00f6netim teorisiyle kesi\u015fir. Maslach ve arkada\u015flar\u0131na g\u00f6re t\u00fckenmi\u015flik \u00fc\u00e7 temel bile\u015fenden olu\u015fur:<\/p>\n

            \n
              \n
            1. Duygusal t\u00fckenme<\/li>\n
            2. Duyars\u0131zla\u015fma<\/li>\n
            3. Azalan ki\u015fisel ba\u015far\u0131 hissi<\/li>\n<\/ol>\n<\/ol>\n

              Modern performans sistemleri, \u00f6zellikle \u00fc\u00e7\u00fcnc\u00fc bile\u015feni do\u011frudan besler. \u00c7\u00fcnk\u00fc \u00e7al\u0131\u015fan \u015funu hisseder:<\/p>\n

              <\/p>\n

              Ne yaparsam yapay\u0131m, katk\u0131m bir g\u00f6stergenin i\u00e7inde kayboluyor.
              \n<\/strong><\/p>\n<\/blockquote>\n

              Bu durum, g\u00fcncel yaz\u0131nda s\u0131k\u00e7a tart\u0131\u015f\u0131lan sessiz istifa<\/i><\/strong> olgusunun da temel nedenidir.<\/p>\n

              Sessiz istifa, bir motivasyon sorunu de\u011fil; anlam kayb\u0131n\u0131n rasyonel sonucudur.<\/p>\n

              Drucker\u2019\u0131n As\u0131l Sorusu<\/strong><\/p>\n

              Drucker performans\u0131 \u00f6l\u00e7meye kar\u015f\u0131 de\u011fildi ama performans\u0131n yanl\u0131\u015f tan\u0131mlanmas\u0131na \u015fiddetle kar\u015f\u0131yd\u0131. Onun temel sorusu \u015fuydu:<\/p>\n

              <\/p>\n

              Do\u011fru \u015feyleri mi \u00f6l\u00e7\u00fcyoruz, yoksa \u00f6l\u00e7ebildi\u011fimiz \u015feyleri mi do\u011fru san\u0131yoruz?<\/strong><\/p>\n<\/blockquote>\n

              Bug\u00fcn bir\u00e7ok i\u015fletme ikinci grupta yer al\u0131yor. Kolay \u00f6l\u00e7\u00fclenler \u00f6l\u00e7\u00fcl\u00fcyor; zor ama kritik olanlar ihmal ediliyor:<\/p>\n

                \n
                  \n
                1. \u00d6\u011frenme<\/li>\n
                2. Yarg\u0131 kalitesi<\/li>\n
                3. \u0130\u015f birli\u011fi<\/li>\n
                4. Uzun vadeli de\u011fer yarat\u0131m\u0131<\/li>\n<\/ol>\n<\/ol>\n

                  Sonu\u00e7: \u00d6l\u00e7\u00fcm Bir Ama\u00e7 De\u011fil, D\u00fc\u015f\u00fcnmenin Ba\u015flang\u0131c\u0131d\u0131r!<\/strong><\/p>\n

                  Performans sistemleri modern k\u00f6lelik de\u011fildir. \u00d6te yandan, d\u00fc\u015f\u00fcnmenin yerini ald\u0131\u011f\u0131nda, insan\u0131 yaln\u0131zca \u00e7\u0131kt\u0131 \u00fcreten bir makine par\u00e7as\u0131 h\u00e2line getirir.<\/p>\n

                  Ger\u00e7ek y\u00f6netim \u015fu soruyla ba\u015flar:<\/p>\n

                  <\/p>\n

                  Bu organizasyonda ba\u015far\u0131 ne demektir ve neden \u00f6yle tan\u0131ml\u0131yoruz?<\/strong><\/p>\n<\/blockquote>\n

                  Bu soru do\u011fru tan\u0131mlanmad\u0131k\u00e7a,<\/p>\n

                    \n
                      \n
                    1. Daha fazla KPI<\/li>\n
                    2. Daha karma\u015f\u0131k OKR<\/li>\n
                    3. Daha s\u0131k raporlama yap\u0131l\u0131r.<\/li>\n<\/ol>\n<\/ol>\n

                      Ama bunlar\u0131n varl\u0131\u011f\u0131 nedeniyle daha bir iyi y\u00f6netim s\u00fcrecinden s\u00f6z edemeyiz. Yaln\u0131zca daha yorgun organizasyonlar<\/i><\/strong> \u00fcretir.<\/p>\n

                      Kaynaklar<\/strong><\/p>\n

                        \n
                          \n
                        1. Drucker, P. F. \u2013 Management: Tasks, Responsibilities, Practices<\/li>\n
                        2. Mintzberg, H. \u2013 Managing, The Nature of Managerial Work<\/li>\n
                        3. Simon, H. A. \u2013 Administrative Behavior<\/li>\n
                        4. Maslach, C., Leiter, M. P. \u2013 Burnout & organizational stress literature<\/li>\n<\/ol>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                          (Temel \u0130\u015fletmecilik Problemleri \u00dczerine Bir Deneme) “\u00d6l\u00e7emezsen, y\u00f6netemezsin.“ Bu ifade, modern y\u00f6netim yaz\u0131n\u0131n\u0131n en \u00e7ok tekrar edilen ama muhtemelen en az do\u011fru aktar\u0131lan \u00f6nermelerinden biridir. \u00c7o\u011fu zaman Peter Drucker\u2019a atfedilir; fakat Drucker\u2019\u0131n as\u0131l vurgusu, bu slogan\u0131n \u00e7ok \u00f6tesindedir. Drucker\u2019a g\u00f6re mesele yaln\u0131zca \u00f6l\u00e7mek de\u011fildir. As\u0131l mesele, \u00d6l\u00e7ebilmek i\u00e7in \u00f6nce tan\u0131mlamak gerekir. Tan\u0131mlayamad\u0131\u011f\u0131n \u015feyi \u00f6l\u00e7emezsin; \u00d6l\u00e7emedi\u011fin<\/p>\n","protected":false},"author":1,"featured_media":2224,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[153,1],"tags":[501,478,329,498,497,500,499],"class_list":["post-1715","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogum","category-duyuru","tag-calisma-hayati","tag-kpi","tag-liderlik","tag-okr","tag-performans-yonetimi","tag-sessiz-istifa","tag-yonetim-teorisi"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.gultekinaltuntas.com\/wp-content\/uploads\/2026\/02\/image-4.png?fit=1024%2C768&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5nO7q-rF","jetpack-related-posts":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=\/wp\/v2\/posts\/1715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1715"}],"version-history":[{"count":22,"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=\/wp\/v2\/posts\/1715\/revisions"}],"predecessor-version":[{"id":2423,"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=\/wp\/v2\/posts\/1715\/revisions\/2423"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=\/wp\/v2\/media\/2224"}],"wp:attachment":[{"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1715"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1715"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gultekinaltuntas.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}